Delete your data

Last updated: October 16, 2026

Learning without an account? Your progress, saved items and settings live only on your device, so you delete them on your device; we have no copy. Have an account? Delete it in Settings, and everything in it is deleted on our side too.

Delete your account

1. Log in, open Settings and scroll to Delete account.
2. Choose Delete my account, type DELETE and confirm.

The account, your name, your progress and everything else in it are deleted straight away, and this device is cleared too. It can’t be undone.

Can’t log in? Email support@mydugsi.org from your account’s address and ask; we’ll delete it within 7 days.

Delete what’s on this device (app: iPhone or Android)

1. Open Settings.
2. Choose Delete all my data on this device.
3. Confirm. Everything is removed from this device straight away, including downloaded audio.

Uninstalling the app also removes all of its data.

If you’re logged in, this logs you out first and your account keeps its copy. To delete that too, delete your account (above).

Delete what’s on this device (website)

1. Open the course at mydugsi.org/app and go to Settings.
2. Choose Delete all my data on this device and confirm.

Clearing your browser’s site data for mydugsi.org does the same.

Only want to start over?

Settings → Reset progress on this device clears your progress but keeps your settings.

Emails you sent us

If you emailed support, we may still have that email. To have it deleted, write to support@mydugsi.org from the same address and ask. We will delete it and confirm within 30 days.

What can’t be deleted by us

Outside providers that deliver text and audio, and app stores, keep their own logs under their own policies. We don’t receive or control those logs.